Privacy Policy

1. Data controller

Savera AB, corporate registration number 559525-0951, with address Apotekaregatan 11, 582 28 Linköping, is the data controller for the processing of your personal data. Contact us at info@savera.se with any questions.

2. What data we collect

We collect data that you provide to us via forms, email or phone – such as name, email address, phone number, company name and information about your energy consumption. We also collect technical data via cookies (see our cookie policy).

3. Purpose and legal basis

• •Fulfil contracts – to deliver our advisory services (legal basis: contract).
• •Communication – to respond to enquiries and send relevant information (legal basis: legitimate interest).
• •Marketing – to send newsletters and offers, provided you have consented (legal basis: consent).
• •Service improvement – to analyse how our website is used and improve the user experience (legal basis: legitimate interest).

4. Storage and retention

We store personal data for as long as necessary to fulfil the purposes for which it was collected, or as long as we have a legal obligation. Client data is kept during the contract period and in accordance with the Bookkeeping Act (7 years). Marketing data is deleted when consent is withdrawn.

5. Sharing of data

We never share your personal data with third parties for marketing purposes. Data may be shared with our IT suppliers and system providers who process data on our behalf, and these are bound by data processing agreements. We do not transfer data outside the EU/EEA without appropriate safeguards.

6. Your rights

• •Right of access – you may request a record of what data we process about you.
• •Right to rectification – you may request that incorrect data be corrected.
• •Right to erasure – you may request that your data be deleted, provided it does not conflict with other legislation.
• •Right to restriction – you may request that processing be restricted under certain circumstances.
• •Right to data portability – you may request to receive your data in a machine-readable format.
• •Right to object – you may object to processing based on legitimate interest.

7. Complaints

If you believe we process your personal data in violation of GDPR, you have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY), www.imy.se.

8. Contact

Do you have questions about our privacy policy? Contact us at info@savera.se or +46 13 460 09 50.